Welcome to the scottiescoffee.co.uk website. Scotties coffee provides its service to you subject to the following terms & conditions. Please read these terms & conditions carefully making sure that you understand them before using, viewing or ordering any products from our site.
By using our site and/or ordering any product from our site, you agree to be bound by these Terms & condition. scottiescoffee.co.uk reserves the right to change these terms & conditions at any time for any reason.
Changes to these terms
We may revise these terms of use at any time by amending this page.
Please check this page from time to time to take notice of any changes we made, as they are binding on you.
Change of website
We may update our Website from time to time, and may change the content at any time. However, please note that any of the content on our Website may be out of date at any given time, and we are under no obligation to update it.
We do not guarantee that our Website, or any content on it, will be free from errors or omissions.
INFORMATION ABOUT US
www.scottiescoffee.co.uk is a site operated by SCOTTIES COFFEE LIMITED. We are registered in England and Wales under company number 10203807 and have our registered office at 17 St John’s St, Kingsway, Bedford MK42 9BJ, United Kingdom. Our VAT number is 434718096
DELIVERY
All our coffees are roasted to order so we require at least one working day before we can despatch your order.
Order cut off is 2pm Monday to Friday excluding public holidays. We aim to process any deliveries within one working day of orders being received.
Shipments are via Royal mail and Evri. Transit times aim to be between 1-4 working days.
NOTE: scottiescoffee.co.uk will not be responsible for delivery delays due to unforeseen circumstances outside our reasonable control such as delays due to severe weather, natural disasters or strike.
We only ship to addresses in the United Kingdom and are not able to ship to PO Boxes, British Forces Post Office (BFPO), Channel Islands or Isle of Man.
RETURNS AND REFUNDS
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
We are unable to exchange any purchase.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@scottiescoffee.co.uk
COOKIES
Scotties coffee uses cookies to distinguish you from other users. This helps us provide you with a good experience when you use our website and also allows us to improve our services. Please note that it is possible to disable cookies being stored on your computer by changing your browser settings. However, our website may not perform properly, or some features may not be available to you if you disable cookies